Policies
Stone Bay processes and supplies natural stones such as marble, granite, and sandstone for architectural and interior applications. Our Privacy Policy explains what personal data we collect—such as contact details, usage data, cookies, and media uploads—why we collect it, how long we retain it, and with whom we share it (e.g., analytics, marketing, and payment partners). We comply with the Digital Personal Data Protection Act, 2023, and ensure secure handling, cross-border safeguards, and user rights to access, correct, or delete their data.
Our Cookie Policy outlines the types of cookies we use (essential, analytics, marketing) and how users can manage them through their browser settings.
The Terms & Conditions govern website use, intellectual property, user responsibilities, and legal jurisdiction, which is based in Ajmer, Rajasthan.
A visual disclaimer clarifies that due to the natural variation in stone and differences in display screens, on-screen colors may not exactly match the physical products.
Privacy Policy
Effective Date: July 24, 2025
Who We Are
Website: Stone Bay
Company: Stone Bay
Registered Address: A-44/45 Agarsen Nagar, Ajmer Road, Kishangarh, Rajasthan, IN – 305801
Contact Email: info@stonebay.in
Stone Bay is an Indian company based in Kishangarh, Rajasthan. We process and supply natural stones—including marble, granite, sandstone, and other materials—for architectural, commercial, and residential applications. For privacy-related concerns, please reach out using the contact information above.
What Personal Data We Collect and Why
Account & Transactional Data
We collect your name, phone number, email, billing and shipping addresses, and payment details to process orders, verify transactions, and provide customer support.
Technical & Usage Data
We gather IP address, browser type, device details, page views, and referral sources to monitor site performance and ensure security.
Comments
When comments are submitted, we collect your name, email, IP address, and browser user agent to filter spam and facilitate replies.
Media Uploads
Uploaded files may contain metadata and filenames. By default, uploaded images (e.g., for reviews) are publicly accessible.
Contact Forms
If you contact us through the website, we collect your name, email, phone, and message. Entries are retained for up to six months to improve service quality.
Cookies
We use:
- Essential cookies for login sessions and user settings.
- Analytics cookies to study traffic and user interaction.
- Marketing cookies for advertising and campaign tracking.
Analytics & Marketing Tools
Google Analytics: Used for understanding visitor behavior. Opt-out options are available via browser settings.
Meta Marketing Tools: Tools like Meta Pixel help us deliver relevant ads and assess ad performance.
Who We Share Your Data With
We may share your data with the following:
- Google LLC (for analytics and insights)
- Meta Platforms, Inc. (for marketing purposes)
- Payment gateways like Razorpay (to process secure transactions)
- Shipping partners (for delivery and tracking)
- Hosting, email, and IT service providers (under confidentiality agreements)
How Long We Retain Your Data
- Contact form submissions: 6 months
- Analytics records: Up to 14 months
- Payment and transaction records: 7 years (in line with tax regulations)
- Account data: Until account deletion or 3 years of inactivity
Your Data Rights
As per the Digital Personal Data Protection Act, 2023, you have rights to access, correct, delete, port, or object to the use of your data. You may also withdraw consent by contacting us.
Where Your Data Is Sent
Data may be stored or processed in India, the U.S., or other countries. We use Standard Contractual Clauses and strict data agreements to ensure compliance with Indian and international privacy standards.
Contact Information
Data Protection Officer: Admin
Email: info@stonebay.in
Address: A-44/45 Agarsen Nagar, Ajmer Road, Kishangarh, Rajasthan, IN – 305801
Additional Information
Data Security
We implement encryption (SSL/TLS), access controls, frequent audits, and employee training to protect your data.
Data Breach Procedures
In the event of a data breach, we notify affected users and authorities within 72 hours and act promptly to fix the issue.
Third-Party Data Sources
We may receive limited data from shipping and payment services to verify delivery or process refunds.
Profiling & Automated Decisions
We use Meta Pixel and similar tools for ad targeting. These do not make any automated decisions affecting your rights.
Regulatory Compliance
We comply with all relevant Indian laws including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Color Disclaimer
We take care to display our products accurately. However, due to differences in screen displays, lighting conditions, and natural material variation, the actual color, veining, and texture of natural stone products may differ from what appears on screen. Visuals are representative only.
Terms & Conditions
Acceptance of Terms
By using our website, you agree to be bound by these terms along with our Privacy and Cookie policies.
Intellectual Property
All site content, branding, images, and layouts are owned by Stone Bay and protected by applicable copyright laws. Reproduction without permission is prohibited.
User Responsibilities
Users must refrain from illegal activities, false representations, or infringement of others’ rights while using the website.
Limitation of Liability
Stone Bay will not be held liable for indirect, incidental, or consequential damages arising from your use of the site.
Governing Law
All terms are governed by the laws of India. Any disputes will be resolved in the courts of Ajmer, Rajasthan.
North Indian Granite